Need help?
Frequently Asked Questions
Shipping
Yes, we ship all over the world. We offer free express shipping worldwide, via FedEx and DHL. We have shipped to over 70 countries thus far.
Well, this depends on what you order.
- For example, our headunit Apple CarPlay displays need about 3-4 days of pre-coding and testing, and then it will be shipped via DHL which takes 4-10 days worldwide.
- Our line of carbon fiber products need a couple of days for our UV protection coat to be applied and to dry, and can also arrive within 4-10 days.
- Some of our other products, including door lights, mirror caps, grilles, and indicators are all ready to go! These can be dispatched within 24 hours of placing your order and can arrive the same week! :)
No, you shouldn't, as we declare the value of every package shipped overseas as low as possible, meaning any customs tax/fees owed will be little to none!
Product
We always aim for make sure our customers love our products, but if you do need to return an order, please contact our email at info@euroactiveretrofits.com. If your product is customized in anyway, unfortunately, it cannot be returned.
We sure do! We offer warranty across ALL of our products! This warranty will last 1 year with every order placed, starting from the day you receive your order.
Other
You can contact us through our contact page! We will be happy to assist you.